EducationOutbound

Attendance alerts

Calls parents when a child is marked absent, checks all is well, and records the reason for the class teacher.

Why it matters

The call nobody has time to make

A call home on the morning of an absence is good care and good safeguarding, but it's dozens of calls before first period. An agent makes them all and gives teachers the reasons by mid-morning.

On the call

1
Confirms it's the parent
The registered parent or guardian only.
2
Mentions the absence
From today's register.
3
Records the reason
And what the class teacher should know.

Attendance alerts · illustrative

00:20

Nihal

Kevali agent

Customer

On the phone

What your team gets back

After every call, in Calls and Analytics.

Reasons for every absence, by mid-morning
Unreached parents, flagged for the office
Patterns of absence, for pastoral staff

Built in the Agent Builder

What this agent is made of

The same building blocks as every Kevali agent, set up for this call.

Campaigns
Who it calls and when, for the calls it makes.
Variables
The details that change per call, like a name, an amount or a date.
Data Collection
The answers it records from each call, in fields your team can filter.
WhatsApp
Messages it sends during or after the call, such as a link or a confirmation.

01
Build it
Start from a template or a blank agent. Write its instructions and first line, pick a voice and link what it should know.
02
Test it
Talk to it in the browser or have it ring your phone, read the transcript, and run the safety evaluation before you publish.
03
Launch and watch
Put it on your number or in a campaign. Calls, Analytics and Alerts show how every conversation went.

Education