Real estateOutbound

Possession handover

Calls buyers when their home is ready, books the handover visit, and sends the checklist of what to bring.

Why it matters

The call nobody has time to make

Handover is the moment buyers have waited years for, and scheduling hundreds of them is a logistics puzzle. An agent books each one, answers the usual questions and makes sure nobody turns up without their documents.

On the call

1
Shares the good news
The flat is ready for handover.
2
Books the visit
From your handover team's calendar, through a Tool.
3
Sends the checklist
Documents to bring and how the snag list works.

Possession handover · illustrative

00:29

Ayaan

Kevali agent

Customer

On the phone

What your team gets back

After every call, in Calls and Analytics.

Handovers booked into your team's calendar
Who's coming and what they asked
Buyers with concerns, flagged before the visit

Built in the Agent Builder

What this agent is made of

The same building blocks as every Kevali agent, set up for this call.

Tools
Look-ups and actions in your own systems while the caller is on the line.
WhatsApp
Messages it sends during or after the call, such as a link or a confirmation.
Workflow
The stages of the call, drawn as a simple flow, so it always knows what comes next.
Data Collection
The answers it records from each call, in fields your team can filter.

01
Build it
Start from a template or a blank agent. Write its instructions and first line, pick a voice and link what it should know.
02
Test it
Talk to it in the browser or have it ring your phone, read the transcript, and run the safety evaluation before you publish.
03
Launch and watch
Put it on your number or in a campaign. Calls, Analytics and Alerts show how every conversation went.

Real estate